Salesman are obliged to exchange faulty products even if they are bought during the discount period. A salesman can refuse to exchange a product only if the price is lower due to a defect. The consumer must be informed about this in advance.

·          The price tag of all products should have two prices – the one before the discount and the one after the discount.

·          Buy seasonal products – do not believe that you can find a discount on a TV or a fridge. The discounts are for clothes, shoes and other similar products on this year’s fashion.

·          When purchasing products with a credit card or with a down payment, you need to be very careful.

·          Ask for a receipt with every purchase and do not forget that some of the responsibility falls on the consumer as well, because if you are stopped on the street and you do not have a receipt, the fines are high.

·          Avoid crowded places, because there are some people who do not want to spend money but to take the excess weight of your handbag.

·          If you find untrue discounts or faulty products you should call 210-3803116 or 1520 (General Consumer Secretariat), which is open from 08:00AM to 10:00PM.